High Performance Employees: Blog
Treat your people in a special way and you will get special results!
As she stood in front of her 5th grade class on the very first day of school, she told the children an untruth. Like most teachers, she looked at her students and said that she loved them all the same. However, that was impossible, because there in the front row, slumped in his seat, was a little boy named Teddy Stallard.


Mrs. Thompson had watched Teddy the year before and noticed that he did not play well with the other children, that his clothes were messy and that he constantly needed a bath. In addition, Teddy could be unpleasant. It got to the point where Mrs. Thompson would actually take delight in marking his papers with a broad red pen, making bold X's and then putting a big "F" at the top of his papers.

At the school where Mrs. Thompson taught, she was required to review each child's past records and she put Teddy's off until last. However, when she reviewed his file, she was in for a surprise.

Teddy's first grade teacher wrote, "Teddy is a bright child with a ready laugh. He does his work neatly and has good manners... he is a joy to be around.."  
His second grade teacher wrote, "Teddy is an excellent student, well liked by his classmates, but he is troubled because his mother has a terminal illness and life at home must be a struggle."
His third grade teacher wrote, "His mother's death has been hard on him. He tries to do his best, but his father doesn't show much interest, and his home life will soon affect him if some steps aren't taken."
Teddy's fourth grade teacher wrote, "Teddy is withdrawn and doesn't show much interest in school. He doesn't have many friends and he sometimes sleeps in class."
By now, Mrs. Thompson realized the problem and she was ashamed of herself. She felt even worse when her students brought her Christmas presents, wrapped in beautiful ribbons and bright paper, except for Teddy's. His present was clumsily wrapped in the heavy, brown paper that he got from a grocery bag.
Mrs. Thompson took pains to open it in the middle of the other presents. Some of the children started to laugh when she found a rhinestone bracelet with some of the stones missing, and a bottle that was one-quarter full of perfume. But she stifled the children's laughter when she exclaimed how pretty the bracelet was, putting it on, and dabbing some of the perfume on her wrist. Teddy Stallard stayed after school that day just long enough to say, "Mrs. Thompson, today you smelled just like my Mom used to."



After the children left, she cried for at least an hour. On that very day, she quit teaching reading, writing and arithmetic. Instead, she began to teach children. Mrs. Thompson paid particular attention to Teddy As she worked with him, his mind seemed to come alive. The more she encouraged him, the faster he responded. By the end of the year, Teddy had become one of the smartest children in the class and, despite her lie that she would love all the children the same, Teddy became one of her "teacher's pets."
A year later, she found a note under her door, from Teddy, telling her that she was the best teacher he ever had in his whole life.
Six years went by before she got another note from Teddy. He then wrote that he had finished high school, third in his class, and she was still the best teacher he ever had in life.
Four years after that, she got another letter, saying that while things had been tough at times, he'd stayed in school, had stuck with it, and would soon graduate from college with the highest of honors. He assured Mrs. Thompson that she was still the best and favorite teacher he had ever had in his whole life.
Then four more years passed and yet another letter came. This time he explained that after he got his bachelor's degree, he decided to go a little further. The letter explained that she was still the best and favorite teacher he ever had. But now his name was a little longer.... The letter was signed, Theodore F. Stallard, MD.
The story does not end there. You see, there was yet another letter that spring. Teddy said he had met this girl and was going to be married. He explained that his father had died a couple of years ago and he was wondering if Mrs. Thompson might agree to sit at the wedding in the place that was usually reserved for the mother of the groom. Of course, Mrs. Thompson did. And guess what? She wore that bracelet, the one with several rhinestones missing. Moreover, she made sure she was wearing the perfume that Teddy remembered his mother wearing on their last Christmas together.
They hugged each other, and Dr. Stallard whispered in Mrs. Thompson's ear, "Thank you Mrs. Thompson for believing in me. Thank you so much for making me feel important and showing me that I could make a difference"
Mrs. Thompson, with tears in her eyes, whispered back and said, "Teddy, you have it all wrong. You were the one who taught me that I could make a difference. I didn't know how to teach until I met you."
Comments:   The tale of little Teddy Stallard and his inspirational teacher, Mrs. Thompson, is from an original story written by Elizabeth Silance Ballard (now Elizabeth Ungar) and called "Three Letters from Teddy."
 

What way does your organization treat its people? Is it like the way the teacher Mrs. Thompson treated Teddy to start with or how she eventually ended up treating him. If you were to take a poll of the employees at your organization after reading this story and asked them what way they would like to be treated by their colleagues I think we know what the answer would be. 
According to Jeff Campbell of High Performance Employees if you treat people in a special way you will get special results from them. Loyalty, openness, motivation, trust and collaboration will all increase. Staff turnover, stress, conflict, sickness, and disputes will go down.
High Performance Employees has the tools you need to introduce this culture into your organization in an easy and proven way. You know that your people deserve it so why not contact us today to find out how we can make your organization an even better place to work.
If you would like to introduce your boss or co-workers to the High Performance Employees system or even give them feedback in an anonymous email please go to our website at www.highperformanceemployees.com/ombudsman  From there you will be able to send your boss or colleague a totally anonymous feedback email.  And the good news is that it is absolutely FREE!


As Jeff Campbell of High Performance Employees states “You listen people into existence so therefore the Corporate Ombudsman feature of our website will help staff in any organization to feel that they actually matter, and their ideas and concerns are being taken seriously. I invite you to try it out for yourselves and make your voice matter. After all, that is the least you deserve.”



© High Performance Employees 2006